Terms of Service
These Terms of Service ("Terms") govern your use of this website and your communications with TDH Mechanical, Inc. ("TDH Mechanical," "we," "us," or "our"). By using this website, calling us, chatting with us, or texting with us, you agree to these Terms.
Our Services
TDH Mechanical provides heating, cooling, water heater, and indoor air quality services for residential and commercial customers in Chicago and the western suburbs. Information on this website describes our services generally. Pricing, availability, and scope of work for any job are confirmed by our team before work begins.
SMS / Text Messaging Terms
Program description. When you provide your mobile number and consent to receive text messages from TDH Mechanical, such as through our website chat, by texting us first, or by telling our team you prefer text, we may send you conversational messages about your inquiry, appointment scheduling and confirmations, technician arrival updates, and follow ups about your service.
- Message frequency varies based on your conversation and service activity with us.
- Message and data rates may apply. Check with your mobile carrier for details.
- Opt out at any time by replying STOP to any message from us. After you opt out, you will receive one final message confirming that you have been unsubscribed.
- Reply HELP for help, call us at (773) 342-4338, or see our Privacy Policy.
- Carriers are not liable for delayed or undelivered messages.
- Consent to receive text messages is not a condition of purchasing any goods or services from us.
Your mobile number and your text messaging opt in data will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on how we handle your information.
Scheduling and Appointments
Appointment times and arrival windows are estimates. We will communicate with you if timing changes. You may reschedule or cancel an appointment by calling the office that booked your visit.
Website Use
You may use this website for lawful purposes only. You may not attempt to disrupt the website, probe it for vulnerabilities, or use its content to misrepresent TDH Mechanical.
Intellectual Property
The content of this website, including text, graphics, and logos, belongs to TDH Mechanical, Inc. and may not be copied or reused without our written permission.
Disclaimers
This website and its content are provided as is, without warranties of any kind. Descriptions of services are general information, not a guarantee of a particular result for a particular system. Nothing on this website is a substitute for an on site diagnosis by a qualified technician.
Limitation of Liability
To the fullest extent permitted by law, TDH Mechanical, Inc. is not liable for indirect, incidental, or consequential damages arising from your use of this website. Nothing in these Terms limits rights you have under applicable law, or any warranty terms stated in a written service agreement with us.
Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law rules.
Changes to These Terms
If we update these Terms, we will post the new version on this page with a new effective date. Continued use of the website or our messaging services after an update means you accept the updated Terms.
Contact Us
TDH Mechanical, Inc.
1623 W Montrose Ave, Chicago, IL 60613
606 Cedar St, St. Charles, IL 60174
Chicago: (773) 342-4338 | St. Charles: (630) 406-9082